hospitalityenglish - elementary to pre-intermediate
For hotel employees at an elementary to pre-intermediate English level. Focussing on everyday situations to give employees practical English that can be used immediately. Suitable for: Receptionist, porter, bartender, chambermaid, housekeeper, concierge, waiter/waitress, management trainee. Units contain clear language structures, necessary vocabulary, and realistic listening activities with a strong focus on speaking and communication.
- Introductions
- The Check-In
- The Hotel Bedroom
- Bathroom & Porter
- Services In The Hotel
- Location of Facilities
- Room Services
- Problems & Solutions
- Taking Bar Orders
- In The Restaurant (1)
- In The Restaurant (2)
- Places To Visit
- Enquiries
- Using The Phone
- The Check-Out
hospitalityenglish can be split into department specific topics and taught separately to front office or F & B departments.