f&bessetials

Aimed at students who need the essential languge to work as waitresses and waiters. This course addresses the fundamental requirements of f & b service staff.

• Greeting and receiving the guest
• Seating the guest
• Taking the order
• Describing dishes
• Recommending
• Serving the order
• What to do if you don’t understand
• Dealing with complaints
• Dealing with the bill
• Saying farewell